A Lack of Operational Planning

Through a woeful lack of planning the Mayor and the Chief of Police keep managing to create a sense of urgency on funding police initiatives. First they managed to create a near panic about helicopter funding. Then they attempted to do the same with cadet funding stopping just short of calling the Province deceitful.  I’m starting to get used to the two of them standing together speaking with once voice, joined at the lip so to speak berating the Province. 

It may be time for the province to advise the Mayor and the Chief of Police that a lack of planning on the part of the City and the Police Service does not automatically create an emergency for the province. 

Perhaps its time for the City and the Police Service to put the things they are actually planning to do in the Business Plan and the Captial Budget.  If they did, and  then shared the document with the Province everyone would have a heads up on whats coming.  This would be helpfull for the Province especially as it relates to programs the City wants them to fund. 

An examination of the City’s Departmental Business Plans best exemplifies the City’s  lack of planning.

In 2008 the Police Service created and published its 2008-2010 Business Plan.* That document outlines the goals for the police service for the three-year period, and lists the strategies it will be using to accomplish its goals.

One would think that somewhere in that document one would find a reference to the Closed Circuit Television Cameras the mayor had installed in the downtown area. Surely they could not be funded and installed unless it was a police priority and identified as such in the business plan. Well they were not part of the business plan yet they were purchased and installed. Look up sometime when you are downtown. You’ll see them and even if you don’t, they will “see” you. 

Okay, maybe that one slipped through but surely the helicopter was part of the long-term business plan, or if not part of the business plan then in the capital budget. Wrong! Have a look at the 2008 and 2009 capital budgets. The helicopter does not appear there either.

Surely the reintroduction of the cadet program was part of the business plan. Wrong again!

If none of these initiatives were identified as priorities by the Police Service through the business planning or capital budget process, how did they get on the action agenda? It begs the question: whose agenda is being implemented? Does the agenda reflect the operational needs of the Police Service or the political needs of the Mayor in an election year?

 Perhaps I wrongly concluded at the outset that there was a lack of planning at City Hall and the Public Safety Building. Perhaps there is planning taking place it’s just that it’s political not operational.

*   http://winnipeg.ca/cao/BusinessPlanbySvc.stm

Operational Funding for the Winnipeg Police Helicopter

The following is Clause 1 of the Standing Committee Recommendation which deals with the funding of operating costs for the proposed Winnipeg Police helicopter which was approved by Council in January of 2010. 

That subject to approval of new incremental funding from the Province of Manitoba for all ongoing annual operating costs, estimated at $1.3 million in 2010 plus cost increases thereafter, the Winnipeg Police Service be directed to procure a fully equipped Flight Operations Unit together with a hangar to house the unit.  (Emphasis added is mine) 

Several key words are highlighted.  The first is all.  In his attempt to spin this scenario to  best advantage, the Mayor has talked about being agreeable to limiting increases to an agreed upon formula such as the cost of living or consumer price index.  On the surface that may sound reasonable, however, it only limits increases in expenditures to a percentage above the amount spent in the previous year.  It does not prevent the introduction of new expenditures.  The agreement binds the province to all ongoing annual operating costs.  The province would incur  full liability for expenditures it has no control over. 

This approach can be likened to the ‘we’re talking about less than 40 thousand dollars’ argument.  The mayor is essentially borrowing a line from the used car salesman’s handbook:  it’s the ‘if you are willing to spend $1.3 million, surely you’re not going to let this deal get away for a mere 40 thousand’ line.

The point that can not be ignored is that the province is being asked to enter into uncharted waters.  One question that needs to be asked and answered is, how firm is the estimated operating cost figure?  Why does that become important?  Because, based on the wording of the clause passed by Council, if the estimate is off by a couple of hundred thousand dollars the province will be on the hook for that as well. 

In the context of financial agreements and contracts ALL is a very inclusive term and can be a very expensive word.  And to top it all off, the phrase plus cost increases thereafter leaves the door wide open to additional expenditures that could be billed to the province.   The wording is much to loose.  A very careful, detailed and in depth examination of what is included in the estimate of $1.3 million for operating costs is clearly in order. 

To further bolster his argument, the mayor has pulled out and played the ‘lives are at stake’ card.  The fact is, that can be said about almost everything involving policing.  Police policy and procedure on vehicle pursuits, response to domestic violence, and use of force and a myriad of other issues can also put lives at risk – perhaps much more so than having or not having a helicopter.  But none of those issues are currently on the political radar nor are they likely to the subject of discussion as people cast their ballots in the civic election later this year.  The helicopter, on the other hand, is very much on the political radar.  In a political forum using an argument such as ‘lives are at stake’ can be  successfully employed as a  tactic because it strikes a chord with the public.  It is also difficult, if not impossible, to quantify or to either prove or disprove.  How can anyone argue against a move if failure to make the move could cost lives?  One can only hope that citizens (the electorate) see though this sort of gamesmanship and demand decisions and outcomes based on the merits of the issue versus the use of slick political spin tactics and rhetoric.    

If the city is not confident enough in its estimate of operating expenses to commit itself to a firm funding number they need to go back to the drawing board and rework their estimate.  Further, if they are not confident that the addition of a helicopter will produce at least enough savings to offset inflationary cost increases in the future years, then one might conclude that the rationale behind the entire proposal is flawed.  This is a classic ‘buyer beware’ scenario.  The buyer in this case is the province, which means all of us.

Peel’s Ninth Principle

Principle Nine

 To recognize always that the test of police efficiency is the absence of crime and disorder, and not the visible evidence of police action in dealing with them.

In 1829 the word ‘efficiency’ had a broader meaning in the context of measuring organizational performance than it does now.  As performance measurement has progressed, organizational performance measurement has been divided into two distinct areas, efficiency measurement and effectiveness measurement.  In 1829 the term efficiency essentially embodied the meaning of both those terms.  As the word is used in the Ninth Principle it embodies both the concept of delivering a service at a reasonable price, and delivering a service that has the desired outcomes.

This principle is one of the first to express the need to test or measure  police performance.  It essentially says the emphasis should be on outcomes as opposed to outputs.  In this context the desired outcome is the absence of crime and disorder, the outputs are the actions undertaken by police to achieve the outcome.         

Efficiency is measured in terms of cost, i.e. are tax payers receiving good value for their tax dollars?  In the policing context cost is examined at various levels.  At the highest level cost would be looked at as the per capita cost of policing.  The per capita cost of policing in Winnipeg according to the Winnipeg Police 2008 Annual Report was $259.40.* Cost can also be calculated on a per-unit of service basis.  As an example, the cost of issuing a photo radar ticket in Winnipeg was reported to cost $48.01 in  2004. **  Once established, cost figures can then be compared to costs reported by other police agencies to determine a relative level of efficiency. 

Establishing whether the organization is effective is more difficult and involves an examination of whether the organization is doing the right things to achieve its stated goals.  Most police agencies have a stated or at least implied goal of reducing crime and disorder. Effectiveness measures establish whether the strategies, approaches and tactics employed result in the desired outcomes.  In Winnipeg, as an example, the Police have employed an innovative strategy to address the auto theft issue.  The stated goal was to reduce auto- theft.  With reductions of 16, 37 and 43 percent between 2006 and 2008 the strategy can be judged to be effective. *   The desired outcome was realized.

Many public service delivery organizations (both policing and non police) have become overly politicized.  In the case of municipal policing, police departments can become extensions of their political masters – especially if there are no effective buffers between the police and the mayor.  This is most clearly demonstrated in the United States where the links between municipal policing and mayors is closer than in Canada.  In the United States the mayor’s agenda frequently becomes the police agenda.  In some major American cities the position of Chief of Police is essentially a political appointment.  Many mayors in large American cities run on law and order platforms and one of the first things they do when elected is to appoint a new police chief whose approach and values are in keeping with their own.  Miami and Atlanta are recent examples of this phenomenon.

The more politicized an agency becomes the greater the emphasis on activities, or in Peel’s words, “visible evidence of police action”.  The emphasis on action allows both the politicians and the police to be seen to be doing something.  The emphasis on action can detract from a close examination of the services being delivered.  Program evaluation is mandatory to determine if the actions undertaken are yielding the desired results in terms of outcomes. The action orientation tends to discourage evaluation. 

Daily news conferences held by police agencies are intended to inform the public through the media of crime that is currently occurring in the community and, of course, what the police are doing about it (actions).  News conferences are not the forum in which to discuss outcomes. 

Reporting to the public on outcomes is more appropriate in an annual report.   Most police agencies, however, give limited coverage to reporting on outcomes in their annual reports choosing instead to highlight activities.  It is the statistical portion of the annual report that tells the real story about police efficiency and effectiveness, not the pictures and stories.  Statistical reporting, however, accounts for only 10% (in terms of volume) of most police agency annual reports. 

Some progressive police departments actually publish meaningful business and strategic plans that outline in detail police priorities and goals for the next 1-3 years.  The degree of goal achievement is reported upon in subsequent years and in some cases during the course of the current year.  Generally the goals relate to crime reduction or the restoration of order in the community and reflect an attempt by police to deliver services and measure their outputs and outcomes in keeping with this principle as opposed to simply reporting on their activities.    

In order to achieve outcomes police agencies need to state their goals and objectives up front and then report on their progress.  This needs to become part of the public accountability process.  In order for police to establish widespread public support they need to be accountable to the public. 

The Vancouver Police Department publishes an Annual Business Plan which lists both its goals and the strategies that will be employed to achieve the goals. ***  It serves as a good example for police agencies that do not formulate or publish meaningful business or strategic plans. 

*Winnipeg Police 2008 Annual Report.  Available at   http://www.winnipeg.ca/police/annualreports/2008/2008_WPS_Annual_Report_English.pdf

** City of Winnipeg Photo Radar Audit.  Available at  http://www.thenewspaper.com/rlc/docs/2006/winnipegaudit.pdf

*** Vancouver Police Department, 2009 Annual Business Plan.  Available at http://vancouver.ca/police/policeboard/agenda/2009/090121/8VPD2009BusPlan.pdf

Helicopter Naming Rights

Today the City’s Executive Policy Committee approved the capital expenditure for the purchase of a helicopter for the Winnipeg Police Service.  Already, the spin from City Hall is taking the citizens of Winnipeg on a new course.  It is no longer just a helicopter: it is now a “Crime Copter”.  A catchy phrase with a  strong ‘law and order and tough on crime’ ring to it.  Politicians are astute enough to recognize the benefits of portraying that image.  

Personally, I was not surprised to see our Mayor come up with the required funding for the so-called Crime Copter.  It seems at budget time there are always a few hidden pockets or hats with rabbits or money in them tucked away for pet projects.  The helicopter money was a nice ‘pull from the hat’ at the eleventh-hour.  

What did surprise me was the discovery that the helicopter was listed on the Sponsor Winnipeg website as one of the city assets available for naming rights.   Had the debate about the merits of  purchasing a helicopter been legitimate the posting of the naming rights would have been delayed until the funding decision was made, if for no other reason than for the sake of perception.  Some people may have naively concluded that as the issue was being debated and winding its way to  EPC for a vote, a final decision was still pending.   Listing the helicopter as being available for naming rights two weeks prior to the vote suggests the decision to purchase a helicopter was made at least two weeks ago, maybe longer, but certainly not today.  

Listing a city asset as being available for naming rights before the decision to even acquire the asset is finalized is, if not an abuse of process , at the very least, inappropriate.  One could simply dismiss it as a scenario where the organization is so large that the left hand is not aware of what the right hand is doing.  Or, is it instead a situation where the right hand is simply arrogant. 

Perhaps the City should take a closer look at what else is on the ‘naming block’ and make sure we own it before naming rights are awarded.

The link below will take you to the Sponsor Winnipeg website:

http://www.sponsorwinnipeg.ca/wellness.php

A Helicopter for the Winnipeg Police – Part 3

Part 3

Parts 1 and 2 likely conveyed a hint of cynicism.  Any cynicism would be based on an examination of various documents:  specifically, the most recently available Winnipeg Police Business Plan and the recently submitted Capital Budget request.  Neither mentions a helicopter which might suggest that acquiring one is a ‘Johnny come lately’ idea.  

Based on media reports, it would appear that acquiring a helicopter was not high on the minds of anyone – not the mayor, the police service, nor the province – until the idea was refloated by the Winnipeg Sun about a year ago.  Was there a memo somewhere that  decisions re police tactics and approaches now come under the umbrella of the Winnipeg Sun?!  

Be that as it may, at least according to newspaper reports, a Sun reporter brought up the topic with the police service a few months later and they subsequently agreed to study the issue. 

Could it be that the Sun’s giddiness about a helicopter is related to a desire for naming rights?  ‘Sun 1’ has a nice ring to it and goes well with the ‘midnight sun’ feature most police helicopters are equipped with.  Perhaps the mayor’s ‘put your name on a piece of Winnipeg’ campaign is about to pay off.  

The study of the issue by police started some 10 months ago.  The report generated by that study has not been shared publicly.  Perhaps the mayor has a copy, but it’s probably too complicated for the tax paying masses to comprehend. 

What the Report Most Likely Contains 

One can only guess at what is contained in the report.  Probably fairly precise figures as to the cost of purchasing a helicopter together with the cost of the special equipment required in order for a helicopter to be useful in an urban setting.  It may outline additional costs relating to leasing hangar space.  Appropriate housing space is critical if the helicopter is to meet the “it can be in the air in a matter of minutes” criteria expressed by the Winnipeg Police Service, especially on those minus 30 degree days.  Suffice it to say the purchase and storage costs are the easiest to estimate and will be in the report.  

Based on the experience of other police departments, the operating costs can also be determined with a high degree of precision.  A figure for salary costs (pilot and spotter), plus fuel, maintenance, insurance etc., can all be plugged into the costing formula.  

Determining the cost side is the easy part.  It’s determining the benefits side that requires greater discussion and presents more challenges.    

The Report will no doubt contain operational performance information from other police departments such as Edmonton and Calgary listing total flight hours, response times, vehicle pursuits and foot chases managed, as well as the number of arrests directly attributable to the presence of the helicopter.   And by the way, Winnipeg must be looking at some kind of ‘super’ whirlybird as, according to the Winnipeg Police, it’s expected to be in the air some “4 to 5 hours a day”.  That is actually quite amazing: the Edmonton police helicopter, for example, had an all time high of 1150 flight hours in 2007 which  equates to 3.15 hours of flight time when averaged over 365 days.  There is a limit to how many hours a year a helicopter can be flown from a technical maintenance and safety standpoint.  The only way to achieve the suggested four to five hours a day would be to restrict the helicopter to only flying between 230 and 287 days a year.  

Without questioning the validity of the figures from other police agencies the definition of the terms being used is important.  One must remember that when new programs, or equipment acquisitions (particularly expensive ones as in this case) are being evaluated, the definition of terms such as ‘arrest directly attributable to’ becomes important in terms of evaluating the actual role played by the new technology or approach that is under study.    

The report, in addition, will no doubt include one of the mayor’s favorite lines of reasoning about how in terms of efficiency a helicopter on the ground is the equivalent to a large number of police officers on the ground.  A study conducted by KPMG pegged that figure at 15 two-person units.  That’s a ratio of 30:1 – even higher than the 18:1 ratio the mayor talked about.   

What the Report Should Contain 

The report should reflect the realities of policing in Winnipeg with the ultimate decision being based on a careful examination of the intended use of a helicopter.  

This would involve preparing a list of all the call types (situations and scenarios) to which a helicopter would be most likely dispatched. 

A review of historic calls for service data would determine the frequency of the types of calls identified for helicopter dispatch.  (Such an analysis should be mandatory in any event to determine when most of those calls occur so as to best determine during which hours of the day a helicopter should be deployed.)  Once those data are available the following questions need to be answered: 

  • How many calls identified for helicopter dispatch ( vehicle pursuits, pursuits of suspects on foot,  and of course those other examples cited – putting  snipers on roofs, locating lost elderly people in the Assiniboine forest) occur in Winnipeg on an annual basis; 

 

  • How many of those calls occur during the proposed helicopter flight hours; 

 

  • In what percentage of cases would the presence of a helicopter make an appreciable difference in terms of a successful conclusion to the call for service/incident? 

 

Only once those numbers have been determined, can the cost per incident of helicopter usage be established.  It’s simple mathematics. 

Even that step is fairly basic compared to establishing the benefits.  Benefits come in the form of either real savings or opportunity savings.  ‘Savings’ in this context are not usually calculated in terms of millions of dollars that can be removed from the police budget; rather, they are primarily in the form of opportunity savings.  Opportunity savings are defined as savings in terms of freeing up resources to do other things because of the deployment of a helicopter. 

Consider the scenario of a helicopter being dispatched to do a flyover over of a ‘brawl’ that involves a large number of brawlers.  (This is an example given by the Winnipeg Police although no media reporting of brawls comes to mind.)   Further, suppose the helicopter crew were to determine that it was actually a fight between two or three people as opposed to a brawl involving a large number of people and therefore less likely to spin out of control or require a large police presence.  In such a case the patrol units dispatched to the event could be diverted to other activities, thereby creating an opportunity saving.  In other words, instead of wasting their time driving to a non-existent brawl they could perform other policing functions.  Opportunity savings, if properly invested, can enhance efficiency and effectiveness.  

The report should address all potential opportunity-saving scenarios and once those are quantified, the next step would be to address the issue of how those ‘savings’ would be invested.  Unless those savings can be directed into specific areas of police operations and used to translate operational activities into tangible outcomes (such as a reduction in response times, the overall crime rate, or a reduction in crime rate related to specific crimes, i.e. residential break in or non-commercial robberies which are currently on the rise in Winnipeg), the savings would be meaningless.  They become nothing more than paper tigers in support of a weak argument.  

Once the capital and operational costs, the per-call cost, and the question of how the opportunity savings will be invested has been determined, politicians can start wrapping their heads around the issue and intelligently address the appropriate question, that is, do the Winnipeg Police need a helicopter vs. the want aspect of the question. 

The following questions need to be answered by our politicians:  Can the per incident cost of having a helicopter be justified?  Are the opportunity savings real, and have they been presented in the form of evidence based outcomes that are measureable?  Lastly, if the police service were given 1 to 1.5 million dollars of new money annually with the understanding it was to be applied to the most effective and most efficient means of preventing crime, reducing crime, and enhancing community safety, would they then use it to purchase a helicopter?

Taser Cams

What is a Taser Cam?  Quite simply it’s a digital audio and video recording device that’s attached to the battery that powers the Taser. 

What does the Taser Cam do?  Once the Taser is removed from its holster and activated it starts recording.

What does the Taser Cam cost?  $400 to $500 (USD) per unit.

Which model of Taser will accommodate the Taser Cam?  Model X26

Which model of Taser do the Winnipeg Police use?  Model X26

How many Tasers does the Winnipeg Police Service have?  In the range of 175

What would it cost to equip the Winnipeg Police Service with Taser Cams?  Between 70 and 90 thousand dollars

Why don’t the Winnipeg Police use Taser Cams?   That’s a question worth considering.     

Based on the 2010 capital budget submissions it seems that the Winnipeg Police Service is preparing to spend a fair bit of cash on digital recording technology.  The 2010-2015 preliminary capital budget contains $523,000.00 for digital recoding devices in interview rooms in 2012.  It also contains $1,000,000.00 (yes you read that right, it’s one million) for an officer mobile video system in 2015.  These preliminary capital budget figures would seem to suggest that capturing the actions of officers and suspects on video is of some importance. 

Capturing the actions of officers on video is especially important in circumstances where force is used.  This became very apparent as the Braidwood Inquiry into the RCMP use of Taser at the Vancouver airport unfolded.  The Braidwood Inquiry was able to rely on some video recorded by a by-stander but in most cases police use of Tasers is unrecorded.  Unrecorded, despite the fact that the technology to do so exists, and is relatively affordable.   Using an estimate of 175 Taser units the cost of equipping the Winnipeg Police Service with Taser Cam would be under 100 thousand dollars. 

With the existing climate in Canada regarding Taser use it is in everyone’s interest to record their use.  A video of each and every Taser deployment would establish an unbiased record of what took place.  It would serve to protect both the public and the police.  It would curb any misuse of Tasers by police, and it would nullify complaints against police about Taser use in situations where they were clearly appropriately deployed.  

Perhaps this is any area where Standing Committee on Protection and Community Services could ask the police to do a study and submit a report.  Careful examination might reveal that although the police have not asked for and perhaps don’t want Taser Cams, they may actually need them.   

Pictured below (left) is the Taser Cam and (right) a Taser X26 gun.  (Images retrieved from the Taser International website on 09 11 24) http://www.taser.com/products/law/Pages/default.aspx

 

A Helicopter for the Winnipeg Police – Part 1

The Players 

All the usual players are lined up in their starting positions.  The mayor has let it be known that he thinks Winnipeg needs a whirlybird.  After all, he had a conversation with a police officer from Alberta who told him that a helicopter in the air is as good as 18 police officers on the ground.  Convincing argument?  This is also another opportunity for the mayor to “deliver” something paid for by others, an area in which he’s demonstrated a certain amount of talent.  

 The Chief of Police, taking his lead from the mayor, concurs.  He even went to Alberta, took a ride, and liked it.  It would seem that, unlike the photo radar issue where the mayors message was not getting through to the Police Service, this is one of those issues where the directive has been received and the chief has the song book open at the right page.  

For the official opposition it’s a ‘no brainer’:  if they support the concept and it happens then they will be able to claim part of the credit.  If it doesn’t happen, then it serves to differentiate their position from that of the government.  The helicopter issue along with photo radar could be the first plank in the policing and law and order platform for the next election. The Provincial Conservatives are on side. 

The Winnipeg Sun is gleeful at the prospect of a police helicopter. 

Some civic politicians, sensing votes to be had, are lining up behind the Mayor.  

It’s almost a perfect storm.  

Why almost?   Because the Minister of Justice and Attorney General who would need to convince his  provincial colleagues that this would be a good expenditure of tax dollars has not weighed in yet.    

Could it be that he is the only decision maker in this equation that will actually gather the facts and make a rational as opposed to a political decision on this matter? 

In policing and other fields of public service delivery, there are times when political ‘wants’ trump operational ‘needs’.  In current times it seems that political decisions are made and then studies on the operational aspects of the issue are ordered to prop up the reigning political position.  

That would appear to be the case on the Winnipeg police helicopter question.  

Any bets that the Winnipeg Police examination of the issue will come out in support of the mayor’s  position?

Part 2 will examine the difference between ‘wants’ and ‘needs’ as they relate to public policy issues. 

Part 3 will look at the process that the Winnipeg Police Service should follow to determine if they ‘need’ a helicopter.

Traffic Tag Quotas

By definition a quota refers to a portion or share that an individual, unit or division within an organization is required to contribute to the whole.  Quotas can be used to express both minimums and maximums. 

In terms of officers handing out traffic tickets, quotas refer to minimums, i.e. the minimum number of tickets that each officer is required to issue. 

One might ask why is it necessary for police agencies to impose quotas regarding traffic tickets.  Can we not expect officers to do their job which includes handing out traffic tickets? The issue is complex.  Some police officers see traffic enforcement as beneath them – they want to concentrate their time and effort on enforcing criminal law, not traffic offences and by-laws.    Some officers actually take the position that they ‘don’t do traffic’.  Police unions have traditionally opposed quotas on the grounds that it limits officer discretion.

The increase in fines has also contributed to the reluctance of some officers to issue tickets. They find it difficult to hand the average ‘working Joe’ a ticket, knowing the fine will be in the hundreds of dollars. 

Another factor that influences officers is their recognition that the issuing of traffic notices is as much about revenue as it is about road safety.   Many police officers resent being revenue generators. 

The recent attempt by the Winnipeg Police Service to impose traffic quotas was cloaked under the guise of overall officer performance, attempting to ensure that officers perform all aspects of their job.  The monitoring of officer performance in and of itself is a good strategy.  However, such a strategy will only succeed if the monitoring of traffic enforcement statistics is part of an overall performance monitoring strategy.  If traffic enforcement is the only statistic being measured while other aspects of their performance such as the numbers of arrests made are not, officers soon realize that it’s not about performance, it’s about revenue. 

As with many approaches timing is everything.  The Service’s recent foray into the traffic ticket quota minefield at a time when photo radar and traditional enforcement revenues are down and the Service is facing a budget shortfall might suggest that the need for additional revenue has trumped performance and road safety.    

Some police agencies that are serious about tracking performance have put in place statistical programs as part of their overall CAD and RMS system that automatically track and provide reports on officer’s performance at the individual, unit and divisional level.  Such programs incorporate traffic enforcement as part of what is being measured and make such measurement more palatable.  The reports generated by such systems serve as an important tool to evaluate and improve individual and collective performance.   

The recent push by the Winnipeg Police Service for more traffic tags is simply a knee jerk attempt to balance the budget.  The police executive needs to monitor spending more closely throughout the year so that this scenario can be avoided for 2010. 

The quota tactic may result in short term revenue increase but will it modify officer performance in the long term?  Will the Service demand ongoing compliance with ticket quotas in 2010 or will the introduction of a new budget make officer ‘performance’ in this area less crucial?

Who is Responsible for Policing in Winnipeg?

So who exactly is responsible for ensuring the safety of the citizens of Winnipeg?  Is it the Minister of Justice?  Partly.  Is it would-be-Premier Andrew Swan? *  Maybe, if he wins the leadership race.  Is it the Winnipeg Police Association?  They seem to think so.  

There is no shortage of people lining up with the ‘answer’ to gang violence in Winnipeg.   Yesterday the Province announced its long awaited gang strategy.  Other than perhaps the ‘awareness strategy for parents’, nothing much seems to have changed.  Please tell me there is more – there must be more, right?

All of this, however, begs that question “who is charged with the responsibility of law enforcement and crime prevention in Winnipeg?”  Who should be proposing cutting edge approaches to dealing with gang issues in Winnipeg?  Perhaps the Winnipeg Police Service? 

The Winnipeg Police Service was represented when the government made its gang strategy announcement.  Their role, however, was largely to serve as wallpaper at a provincial news conference.  This is a Winnipeg issue and it should be addressed by the Winnipeg Police Service. 

There is an old adage that says if you don’t know how to do your job someone will tell you how to do it, if you don’t do your job someone will do it for you.  We have some experience with that in Manitoba.  In the aftermath of the Taman Inquiry the East St. Paul Police Service was disbanded and replaced by the RCMP.  There is no fear of that happening to Winnipeg.  There are, however, other more subtle ways for the provincial government to exert its influence over municipal policing: the formulation of policing strategies for municipal police departments being one.

*  Andrew Swan has since withdrawn form the leadership race.

Peel’s Fifth Principle

Principle 5 

To seek and to preserve public favour, not by pandering to public opinion, but by constantly demonstrating absolutely impartial service to law, in complete independence of policy, and without regard to the justice or injustices of the substance of individual laws; by ready offering of individual service and friendship to all members of the public without regard to their wealth or social standing; by ready exercise of courtesy and friendly good humour; and by ready offering of individual sacrifice in protecting and preserving life. 

This principle gets to the meat of the matter in terms of separating policing from political influence. Public favour is maintained not by catering to the wants and needs of interest groups in society but rather by complete and total impartial service to the law.  Everyone is deemed equal before the law and through observance of the rule of impartiality the police can make that a reality.  

Police policies must be independent of political influence and they cannot and should not be over-ridden by political agendas.  Police policy must provide equality of service to all citizens.  It must not matter that one knows the premier, a member of the Legislative Assembly, the mayor or a city counselor.  The true test of the equality of a system is the ability to get the same service and treatment despite the fact that you have no political connections.  This separation of politics and policy does not imply that politicians cannot provide policy direction.  It simply means that once policy has been put in place there should be no attempt by politicians to influence outcomes or interject themselves into situations on a case by case basis.  To do so would “pierce the sacred veil of operations”, the veil being the invisible barrier that separates political decision making from operational decision making.   

Police must refrain from being publicly critical of existing legislation.  The role of the police is to enforce laws, not to criticize legislation.  The police must also refrain from criticizing judicial decisions as doing so undermines the administration of justice.  Criticism of the law and judicial decisions, especially in terms of sentencing decisions, reveals a glaring lack of their understanding of the police role in the criminal justice system.  If police officers are not able to accept that at a personal level that they will not agree with some judicial decision then they are in the wrong line of work. Not only will it cause frustration, it may also lead to flawed decision making and differential treatment of members of the public.     

 It is especially troublesome when senior police executives don’t understand their role and make public comment critical of judicial decisions.  Police executives certainly have a role to play in this regard but it should not be one of offering criticism in a public forum.  They have access to politicians both on an individual basis and through advocacy organization such as associations of chiefs of police at both the provincial and federal level which afford the opportunity to air their concerns and make recommendations for change.      

This principle also makes it clear that individual wealth and social standing should not affect the level of service citizens receive from police.  Because these principles were written in the early 1800’s, race is not mentioned as British society at that time was not racially diverse.  In modern society the delivery of police services and race has become an issue and police service delivery must not only be blind in terms of wealth and social standing, it must also be color blind.  It is ironic that most police agencies as part of the screening process, test applicants for colour blindness.  Applicants who are colour blind (in terms of the primary colours) are screened out.  In a broader social sense, police agencies should in fact attempt to identify and hire recruits that are truly ‘colour blind’.          

The last aspect of this principle addresses the willingness to make individual sacrifices to protect and preserve life.  Police agencies have an obligation to create a safe workplace for police officers through training, policy, procedures and the use of technology and appropriate equipment.  It must be recognized that some aspects of police work are inherently dangerous.  This principle addresses the issue of officer safety from the perspective of ensuring that procedures not become so restrictive that the safety of citizens is negatively affected.  An example might be a restriction that does not allow an officer to go to the assistance of a citizen at risk unless accompanied by another officer.  A healthy balance must be struck between officer safety concerns and the safety of citizens.